At Cruise Destination Hub, we collect various types of information about our customers, gathered through different interactions. This includes details such as Contact information, Travel history, Credit card details are obtained when making purchases or using our services.
Your willingness to provide this information is crucial for effectively utilizing our services. We also gather information about your preferences, which you may communicate during interactions with our staff or through specific requests. Additionally, device and technical information are collected when you use our website or mobile app. While providing this optional information is not mandatory, it may limit your access to certain features. However, it does not affect your ability to use our essential services.
How do we use your information?
We use the collected information to fulfill our contractual obligations in providing transportation and delivering requested products or services. We only use passport numbers and national identification details when legally required or to prevent fraudulent activities.
Furthermore, we utilize this information to maintain and customize our website and mobile app, ensuring optimal service delivery. It is also used to promote our products and services, as well as those of our affiliated companies, partners, and agents, with your consent.
Scenarios where we may need to disclose your information
We may disclose your information to third-party service providers for them to deliver their services, such as payment processors, ground operations staff, and in-flight entertainment services. Their engagement is strictly for processing or storing your data as outlined in this policy. Additionally, we may share your information with our interline, code-sharing, and strategic alliance partners, other carriers assisting us in delivering services, affiliated group companies, international stations, relevant governmental authorities as mandated by law, and your authorized representatives.
Cruise Destination Hub makes sure that your information comes through us through a secured channel. However, we may have to change our privacy policy depending on new updates in the legislative policies of the government. We request you keep checking this section for any new updates on the privacy policy.